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CRM: Actions and CRM

Learn how to manage C.R.M. and actions in Soft1 ERP

Course ID CRM
Course Title CRM
Level Intermediate
Length 50mins
Career Path Technical, Consultant, Developer
Leads to Cerfication CRM
Learn how to create and manage services, service folders and sets
CRM and Actions
CRM Service
CO-1 ,CO-2 ,CO-3 ,CO-4
Resource Link
CRM Contents https://wiki.soft1.eu/display/SS4EN/C.R.M%3A+Jobs
CRM Configuration https://wiki.soft1.eu/display/SS4EN/C.R.M%3A+Configuration
CRM F.A.Q. https://wiki.soft1.eu/pages/viewpage.action?pageId=3149893
SLAs & Service Tickets https://wiki.soft1.eu/pages/viewpage.action?pageId=37093404
Send Email to Customers - Contacts https://wiki.soft1.eu/display/SS4EN/Send+Email+to+Customers+-+Contacts